REFUND POLICY

AMENDMENTS, CANCELLATIONS AND NO SHOW

Once bookings made and/or guest(s) checked in, bookings are non-refundable.

Any cancellation or amendment of your booking MUST be done/made 30 days before your scheduled check-in date. A cancellation fee of your 1st night rates will be charged.

For any cancellations or amendment of bookings within 30 days before your scheduled check-in date, the amount paid are deemed forfeited. Multi-nights bookings cancelled within 30 days before your scheduled check-in time will also be deemed forfeited.

This credit is not transferable to any other parties.

In the event that the guest failed to show up on the arrival date (No Show) or in case of cancellation done less than 30 days, the guest will incur a penalty equivalent to an amount equivalent to one (1) night of the room reserved, whichever is higher, in case of late cancellation; or an amount equivalent to the total room charges for the entire period booked, in case of no show.